Frequently Asked Questions

All packages are insured. Times may vary due to bad weather or delays.
  • Next Day 45 usd
  • Second Day 35 usd
  • Ground 5 days some cases up to 7 days 20 usd

  • UPS Worldwide express (1 a 3 días) 70 usd
  • FEDEX International priority (1 a 3 días) 70 usd

IMPORTANT: Orders of more than 10.000 dollars contact us directly please.

All prices are approximate, the cost may vary according to the amount that the package is insured.

Shipping times may vary, but our jewelry concierge can work with you to estimate and monitor your order. Please email:

If an order is sent back to 14k Piercing due to insufficient or incorrect address or due to no answer, we can re ship by customer request, customer will have to pay for shipping again if it necessary.

We are unable to modify or cancel your order once it has been placed and handed over to the courier (Fedex UPS or US Postal Service) for shipping.  Thus, please make sure all information is correct before completing your order.

We do not ship to the following countries: Cuba, Venezuela, Argentina, North Korea and any other than UPS, Fedex, US Postal Service do not go.

If your country is not available to receive an order shipment, please email and we will assist you.

Please email if you have a specific shipment request and we will do our best to accommodate.

Returns or exchanges

We do not accept returns, exchanges, and cancellations unless the item you purchased is defective. If you receive a defective item, please contact us (Within 24 Hours )+1 305-371-3200 or

If you are outside the United States, we are not responsible for the new shipping costs.

Your satisfaction with your order is our priority, we will find a way to solve all the inconveniences.

Track your shipment

An email will be sent with tracking details after your order has shipped, if you do not receive it please contact us.


Wholesale Minimum Orders 

Minimun Required: 500 usd


Make your order through a sales representative

Our sales team will be happy to assist you, please contact us and make your purchase directly with them.